Privacy Policy

Who we are

This Privacy Policy explains how Solar Panels Singapore (“we,” “us,” or “our”) handles information collected through solarpanelssingapore.com. We provide rooftop solar installation, battery storage, and maintenance services across Singapore.

Information we collect

We collect only the information you choose to give us, which may include:

• Your name and contact details (email, and a phone number if you provide one);
• The content of messages you send us through our website contact form or our on-site WhatsApp chat;
• Details about your property and roof that you share so we can prepare a feasibility study and quote;
• Basic, non-identifying analytics data (see “Analytics” below).

How we contact you (WhatsApp)

Our primary contact channel is WhatsApp. When you tap a “WhatsApp Us” button or use our on-site chat, you are choosing to contact us. We reply solely to respond to your request, provide a quote, and schedule service. We do not sell your contact details, and we do not send unsolicited marketing messages. You can ask us to stop contacting you at any time and we will honour the request.

How we use your information

• To respond to your inquiries and provide quotes;
• To schedule, perform, and follow up on solar installation and maintenance services;
• To improve our website and services.

We do not sell your personal information.

Analytics

We use privacy-respecting analytics tools (such as Google Analytics and Microsoft Clarity) to understand how visitors use our site. These tools may set cookies and collect aggregated, non-identifying usage data. You can block cookies through your browser settings.

Your privacy rights (PDPA)

Under Singapore's Personal Data Protection Act (PDPA), you have the right to access the personal data we hold about you, to request correction of it, and to withdraw consent to our use of it. We do not sell personal data. To exercise any of these rights, email us at info@solarpanelssingapore.com.

Data retention & security

We keep your information only as long as needed to provide our services and meet legal obligations, and we take reasonable measures to protect it. No method of transmission over the internet is completely secure.

Contact us

Questions about this policy? Email info@solarpanelssingapore.com or reach us at 150 Ubi Ave 4, #05-25, Singapore 408825.